Support
We answer, calmly.
Write to hello@imuzar.com and a person — not a bot — will reply within one working day.
Common questions
How do I restore my membership on a new device?
Sign in with the same Apple ID, open Imuzar, and tap Restore Purchases in Settings. Your library, saved mixes and progress return with it.
How do I cancel my trial?
Open the Settings app on your iPhone, tap your name, then Subscriptions, then Imuzar, then Cancel. Cancelling before day seven means you are never charged.
Downloads will not play offline
Downloads live inside the app, so make sure the session shows a filled download badge and that iOS Low Data Mode has not paused it. Re-downloading a session is free and never counts twice.
Something sounds wrong
Frequencies are mastered for headphones. On phone speakers the lowest tones — Delta and Theta especially — will be almost inaudible; that is the physics of a small driver, not a fault.
Press and partnerships
For interviews, artwork or collaboration, write to hello@imuzar.com with “Press” in the subject line.